1. About these website terms
These Terms & Conditions govern use of shellmollyconstruction.com and its inquiry, chat, and voice features. The website presents ShellMolly Construction’s general contracting and construction services in Southern California. These website terms are separate from any proposal, estimate, construction contract, warranty, or change order for an individual project. Our Privacy Policy explains how inquiry information is handled.
2. Inquiries and estimates
Submitting a form, emailing us, speaking with an automated assistant, or receiving an automated acknowledgment does not create a construction contract, authorize work, reserve a start date, or guarantee that we can accept a project. Estimates and availability depend on the property, location, scope, site conditions, materials, permits, and other project-specific considerations. ShellMolly must confirm project details directly.
Construction work is governed by a separate written agreement and applicable law. That agreement should address the scope, price, payments, schedule, permits, changes, and applicable warranties and consumer notices. These website terms do not replace required construction-contract disclosures or limit statutory cancellation or other consumer rights.
3. Website information and automated responses
Website content and automated responses are general information, not architectural, engineering, legal, safety, or site-specific professional advice. Codes, permits, design requirements, and suitable construction methods vary by location and property. Verify project-specific information with ShellMolly and appropriate licensed professionals or local authorities.
Automated assistants may make mistakes or lack current information. They cannot bind ShellMolly to a price, contract, warranty, completion date, or other commitment. Do not rely on a website assistant for an emergency; contact appropriate emergency services when urgent assistance is needed.
4. Contact information and communications
Provide accurate contact and project information and submit only information you are authorized to share. We may email or call you about the inquiry you submit. An automated confirmation acknowledges receipt only. Email preference requests can be sent to the contact below. The current estimate workflow does not send customer SMS confirmations. These terms do not provide blanket consent for promotional texts or unrelated marketing.
5. Photos, plans, and other submissions
You retain your rights in materials you submit. By providing project information, photos, plans, or documents, you authorize ShellMolly and its supporting service providers to use them as needed to review your inquiry, communicate with you, and plan or deliver work you authorize. This does not authorize us to publish your private submissions as marketing materials. Avoid submitting confidential third-party information or sensitive credentials through website tools.
6. Acceptable use and website content
Use the website lawfully. Do not submit fraudulent inquiries, impersonate others, send harmful files or spam, attempt unauthorized access, disrupt services, or misuse other people’s information. Website text, branding, graphics, and other content are owned by ShellMolly or used with permission, except where identified otherwise. You may view and print pages for personal project planning; other reuse requires permission or another lawful basis.
Project images identified as illustrative are examples of design or construction concepts and are not representations of completed ShellMolly projects. Product, design, and service examples do not guarantee availability or a particular result.
7. Third-party services
The website uses supporting services, including Agentive CSA, HighLevel/LeadConnector, and Cloudflare, for website operation, inquiry handling, automation, communications, and security. External links and embedded services may be subject to their own terms and privacy policies. Agentive CSA provides technology support; it is not the contractor undertaking your construction project.
8. Availability and responsibility
We aim to keep the website useful and accurate but do not guarantee uninterrupted operation or that all content is complete, current, or free from errors. To the extent permitted by law, website information and automated tools are provided on an “as available” basis without additional website-specific warranties. This does not disclaim warranties expressly given in a project agreement or protections that cannot lawfully be excluded.
Nothing in these terms excludes liability for fraud, willful misconduct, gross negligence, or any liability that cannot be excluded by law. Your statutory consumer rights remain unaffected.
9. California law and project agreements
These website terms are governed by applicable California law and federal law, without limiting any mandatory consumer protections that apply to you. For construction services, the signed project agreement and applicable law govern the work; these website terms do not alter that agreement. No mandatory arbitration requirement or class-action waiver is created by these website terms.
10. Updates and contact
We may update these website terms by posting a revised version and date. Updates apply prospectively and do not change a signed project agreement without the agreement and process required for that project.
For website or service questions, contact ShellMolly Construction at [email protected] or (323) 386-1101. For project correspondence, use [email protected].
California Class B General Building Contractor · CSLB #911257. Verify the license with CSLB.